"When she walked into the room her eyes were sorrowful and bland. I grabbed her a chair and we started talking about her adventurous life that had been stopped when she was put into this elderly home. Phyllis told me about her family, friends, and the places she had been, all the dancing she had done and the people she had met. I got to know this wonderful women and I could already tell her spirit was being lifted. At that moment I felt an energy I never felt before. I could not put it into words... I knew I had touched someone's soul as they touched mine."